Support
Frequently asked questions
Straight answers—no fabricated urgency.
How do downloads work?
After a completed purchase, you receive a private download link by email. Files are not published on public URLs.
Do I need a color printer?
Color helps for atmosphere and props, but many kits remain playable in black and white. Each product page lists print requirements.
Can I print for my household only?
Yes. Licenses are for personal household or private-event use unless a product page states otherwise. Do not redistribute the digital files.
How does payment work?
Yes—guest checkout takes you to our secure payment provider. After payment clears, download links arrive by email. Confirmation is never based on the return page alone.
Do you ship physical boxes?
No. Cluora Games sells downloadable and printable adventures only.